Our story

Why I built Shop-Rate

A note from the founder about the frustration that started it all — and the community it's become.

Hello, my name is Brit Fay and I am the founder of Shop-Rate.com. I created this website out of sheer frustration. I was stuck at an OK job and I was looking to expand my horizons. A large construction company near me reached out to me about a mechanic's job. I was excited since they had really nice equipment and had grown a lot in the last couple of years. The recruiter listed off all these great benefits, and their pay system seemed lucrative. I didn't know anybody who had worked there, but I asked my Snap-on guy since they were on his route. He proceeded to inform me that a lot of guys had been leaving due to shitty management. How would I have gotten that information if they weren't on his route?

So the idea for Shop-Rate.com came to me, kind of like a vision. What if there was a place a mechanic could go to get actual inside information from someone who worked at a shop and wasn't being paid to say so? There are similar sites for more white-collar workers, but we're not looking for a good stapler supply, nice printers, or robust cubicles. We want good pay, steady work, good training opportunities, a safe environment to work in, good equipment, and a positive workplace culture, among the many things that make a good shop.

We are unique, and we as technicians each have a certain type of environment we want to work in. Some of us like the clean, quiet shop with the built-in toolboxes. Some may like the dirty, hole-in-the-wall shop where you can make all the noise and throw things.

Hopefully, what I have created is a place where, let's say you see a job opening at a shop down the street, you can check out what people are saying and get the real inside scoop. This is also a place that, if you work for a shop in real need of change, you can use as a megaphone (anonymously) to tell the world what the hell is going on. Maybe you work for an amazing shop that has trouble finding good help, and you can boost that place to get more good people to work there.

This goes for all types of mechanic-related jobs, whether you work on cars, trucks, motorcycles, ATVs, side-by-sides, buses, heavy equipment, airplanes, jet skis, boats, hovercraft, or even spaceships.

If you made it all the way down to this part of my About page, I salute you and thank you for being part of the Shop-Rate community. Hopefully we can help make the world, for us technicians anyway, a better place. Thank you.

Brit Fay

Founder, Shop-Rate.com