Privacy Policy

Last updated: July 13, 2026

Shop Rate Solutions LLC (“Company,” “we,” “our,” or “us”) operates Shop-Rate.com (“Website”). This Privacy Policy explains how we collect, use, protect, and disclose information when you use our Website, services, applications, and related features.

By accessing or using Shop-Rate.com, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide

When you create an account, submit a review, claim a business listing, contact us, or use certain features, we may collect:

  • Name
  • Email address
  • Username
  • Password information
  • Profile information
  • Business information
  • Reviews, ratings, comments, photographs, and other submitted content
  • Communications sent to us

Information About Businesses

Business owners or users may provide information about automotive repair facilities, including:

  • Business name
  • Address
  • Phone number
  • Website
  • Hours of operation
  • Services offered
  • Photos
  • Business responses to reviews

Automatically Collected Information

When you use the Website, we and our service providers may automatically collect technical and usage information, including:

  • Server request logs (including IP address) generated by our hosting provider for security and reliability
  • A session cookie used to keep you signed in after you log in
  • Device, browser, and general location information (such as approximate region derived from IP address)
  • Analytics data about how the Website is used, such as pages viewed and interactions
  • Advertising and cookie identifiers used to deliver, measure, and improve advertising and sponsored content

We use cookies and similar technologies for these purposes, including analytics and advertising. For details, see our Cookie & Data Handling Policy and our Advertising & Sponsored Content Policy.

2. How We Use Information

We may use collected information to:

  • Provide and operate Shop-Rate.com
  • Create and manage user accounts
  • Publish reviews and ratings submitted by users
  • Display business listings
  • Improve Website functionality
  • Respond to customer inquiries
  • Detect fraud, spam, and abuse
  • Maintain Website security
  • Analyze usage to improve the Website
  • Deliver, measure, and improve advertising and sponsored content
  • Send important service communications

3. Reviews and User-Generated Content

Shop-Rate.com allows users to submit reviews, ratings, photographs, and other content. By submitting content, you acknowledge that:

  • Your submission may be publicly displayed.
  • Other users may view and interact with your content.
  • Your username or profile information may appear alongside your submissions.
  • Content must comply with our Terms of Service and Review Guidelines.

Shop Rate Solutions LLC does not guarantee the accuracy of user-submitted content.

4. Business Information

Business listings may contain information obtained from:

  • Business owners
  • Publicly available sources
  • User submissions
  • Third-party databases

Businesses may request corrections to inaccurate factual information through our contact process.

5. Cookies and Tracking Technologies

We use cookies and similar technologies for several purposes, including an essential session cookie that keeps you signed in, analytics cookies that help us understand how the Website is used, and advertising cookies used by us and our advertising partners to deliver and measure ads and sponsored content.

You may adjust your browser settings to limit or disable cookies, but you will not be able to stay signed in without the essential session cookie. For full details, see our Cookie & Data Handling Policy.

6. Third-Party Service Providers

Shop Rate Solutions LLC relies on third-party service providers to operate the Website. These companies process information only as needed to provide their service and according to their own privacy policies. They currently include:

  • Payment processing (to handle subscriptions and billing)
  • Hosting and database infrastructure
  • Email delivery (for account and service emails)
  • Business address lookup, used when you add or claim a shop to help identify and verify business location details
  • Analytics providers that help us understand and improve how the Website is used
  • Advertising networks and partners that deliver and measure advertising and sponsored content

These advertising and analytics partners may collect information through cookies and similar technologies according to their own privacy policies. We do not sell your personal information for money. Certain advertising practices may be considered a “sale” or “sharing” of personal information under some state laws; see Section 10 for your choices. Learn more in our Advertising & Sponsored Content Policy.

7. How We Share Information

We may share information:

  • To provide Website services
  • With service providers assisting our operations
  • With analytics and advertising partners, through cookies and similar technologies, to deliver and measure advertising and sponsored content
  • To comply with legal obligations
  • To protect the rights, safety, and security of users or the Company
  • During a business transfer, merger, acquisition, or sale

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of electronic storage or transmission is guaranteed to be completely secure.

9. Data Retention

We retain information only as long as reasonably necessary for:

  • Providing services
  • Maintaining records
  • Resolving disputes
  • Enforcing agreements
  • Meeting legal obligations

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of certain information
  • Opting out of certain communications
  • Opting out of the “sale” or “sharing” of personal information for targeted advertising, and adjusting cookie settings in your browser

Requests may be submitted by email to shopratesupport@gmail.com. We will not discriminate against you for exercising these rights.

11. Children’s Privacy

Shop-Rate.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

12. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes become effective when posted on this page with an updated effective date.

14. Contact Information

Questions regarding this Privacy Policy may be submitted by email to shopratesupport@gmail.com.

Shop Rate Solutions LLC — Owner and operator of Shop-Rate.com