3.0
Sep 17, 2026
Progressively got worse and is now circling the drain
GM tech 10 years
Best shop I ever worked at. Team worked well together and constant work flow. Management was willing to pay good money. Problems with the shop include almost no service writer training. No reprocessing for parts or writers dropping the ball. Parts manager had an antagonistic relationship with the service department and treated his employees terribly. Unrealistic deadlines consistently with work flow that never stopped. Became the most stressful job I’d ever had.
PayGood
Income PredictabilitySomewhat unpredictable
ManagementPoor
Management ResponseRarely
Work EnvironmentToxic
Technician TeamworkVery well
Equipment & FacilitiesGood
Shop ConditionGood
Work-Life BalanceReasonable
Overtime / ScheduleAlmost always
Enough work to always keep you busy and management was willing to pay good money for techs.
Service writers have no training. Unrealistic deadlines, you practically have to build your entire quote and sell the work via video MPI. Shop is off site.